Shipping policy

Processing & Shipping Time

Your order can take up to 4 to 7 business days (M-F) to be processed and shipped out. When your order is being prepared for shipment, you will receive an email notification that includes a tracking number for the shipment. It could still be a few hours before your shipment is picked up by the carrier, so please allow up to 24 hrs for the carrier tracking page to show an updated status and estimated delivery. If you have not received a tracking email within 7 business days (M-F) of your purchase, please contact us. 
Please refer to your tracking information for the estimated delivery date of your order.
Once an order is marked as delivered, the buyer assumes all responsibility for possession of the shipment.

We also have a growing number of dealers carrying our instruments. You can find these dealers listed by province on the Dealer Locator page.

Free delivery across Canada Free on all orders over $ 100

Carriers

We ship primarily with UPS to ensure up-to-date tracking information and reliable delivery.